The Account Manager plays a pivotal role in strengthening long-term partnerships with restaurant partners on the BeeOrder platform. This is achieved through developing and implementing strategies that drive sales and profitability. The role requires data analysis and consistent communication to ensure partner satisfaction and achieve growth targets. 

 

 

• Maintain regular communication with partner restaurant management to discuss marketing performance, sales, and internal operations, and identify mutual improvement opportunities suited to each restaurant’s market segment. 
• Monitor reports to determine restaurant trends and predict the customer segment that matches the offerings of the partner restaurants.  
• Optimize the design and organization of the restaurant's menu to boost sales, including improving photo quality, pricing, and highlighting key items. This includes managing and organizing photoshoots for restaurant offerings. 
• Utilize available tools and methods to increase partner restaurant sales based on their current situation, with a focus on seasonality of menu items. 
• Monitor restaurant partner service quality and work on solutions for improvement. Address issues related to poor service provided to customers via partner restaurants by coordinating with restaurant management. 
• Manage the activity on the app’s social media pages and integrate marketing content to enhance sales. 
• Oversee the diversity and quality of restaurants on the app, as well as the variety of dishes offered, considering seasonal demands. 
• Maintain updated knowledge of the company’s products and services. 
• Collect and analyze data to better understand consumer behavior and suggest revenue-boosting strategies. 
•  Conduct regular account reviews to identify business opportunities and commercial relationships that drive revenue, profitability, and market share growth. 
•  Identify areas for process improvement and contribute to developing best practices. 
• Build strong and sustainable relationships with restaurant partners by understanding their needs and ensuring their expectations are met 

 

• University degree holder or a final-year student.
•  2 to 4 years of experience in account management or customer support.

 

 

• Strong written and verbal communication and negotiation skills.
• Teamwork and collaboration skills.
• Flexibility and adaptability in a work environment.
• Ability to prioritize and manage time effectively.
• High work ethics.
• Positive and analytical thinking.
• Eagerness to learn and continuously develop.
• Ability to analyze sales data and statistics and make informed decisions.
• Skilled in preparing presentations and reports.